1. Who We Are
Solutian d.o.o. is an IT consulting firm registered in Croatia. We are the data controller for personal data collected through this website. You can contact us at info@solutian.hr.
2. What Data We Collect
We collect personal data only when you voluntarily provide it to us — for example, when you contact us via email or a contact form. This may include:
- Name and surname
- Email address
- Company name and job title
- Any information you choose to include in your message
We do not collect any sensitive personal data. We do not use cookies beyond what is technically necessary to serve this website.
3. How We Use Your Data
We use your personal data solely to:
- Respond to your enquiry or request
- Provide services you have requested
- Fulfil our contractual obligations
- Comply with legal obligations under Croatian and EU law
We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your data with third parties for commercial purposes.
4. Legal Basis for Processing
We process your data on the following legal bases under the GDPR (Regulation (EU) 2016/679):
- Legitimate interest — to respond to enquiries from potential or existing clients
- Contractual necessity — to deliver services under an agreement with you
- Legal obligation — where required by Croatian or EU law
- Consent — where you have explicitly agreed to a specific use
5. Data Retention
We retain personal data only for as long as necessary for the purpose it was collected. Business correspondence is typically retained for 5 years in accordance with Croatian accounting and tax regulations. You may request deletion of your data at any time (see Section 7).
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. Email communications are handled through standard business email infrastructure.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access — request a copy of the data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data
- Right to restriction — request that we limit how we use your data
- Right to data portability — receive your data in a machine-readable format
- Right to object — object to processing based on legitimate interest
To exercise any of these rights, contact us at info@solutian.hr. We will respond within 30 days.
8. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) at azop.hr.
9. Third-Party Services
This website uses Google Fonts, which may result in your IP address being transmitted to Google servers. This is the only third-party service used. For details on how Google handles this data, see Google's Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.